"The helpdesk platform is great. I can normally find any sort of resources I need on there and don’t have to actually submit a ticket. Any little quirks that I have found are nothing compared to the exquisite customer service I receive from the ScheduleExpress™ team any time an issue pops up."

— St. Clair County, Michigan

"Schedule Express support services is always awesome when it comes to problem solving and troubleshooting! Everyone on the ScheduleExpress™ team has been excellent. We appreciate the great partnership we’ve had for the last 5 years."

— City of Sanford, Maine

"Everything has gone great with Schedule Express here at Montgomery County. In fact, my director is so impressed with the efficiency and ease of use, he would like to move the entire Department of Public Safety to the system."

— Montgomery County, Pennsylvania

The County of Santa Clara - Schedule Express

"Their knowledge of the system and personal experience with our customer needs is incredible. We have always been able to obtain fast support for any questions or issues we have. We greatly appreciate the people working for ScheduleExpress™ and what Schedule Express is able to do for us as a customer."

— County of Santa Clara, California

"Schedule Express is very user-friendly and the ScheduleExpress™ team response time when needed is prompt. They have always worked with us to fit our scheduling needs, which are constantly changing. They can definitely support you with your scheduling needs, or create what is needed for your department."

— City of Houston, Texas

Our story
is your story.

Industry veterans and leaders. First
responders and citizens. Our choice
is to serve.

Service. Duty. A proud family history. The opportunity to save lives and change them. The chance to become your own childhood hero. Or maybe just happenstance. There’s no one reason a person makes the decision to enter the world of public safety, and each reason is as unique as the first responder who puts on his or her uniform every morning. It’s not a career choice – it’s a life choice. And it’s one that often cannot be understood by others.

You are more than your badge, your rank, or the tools you use to get the job done. You are your connection to your family of fellow public servants, your love for your community, and your dedication to every person and every family living in all the homes of the city you’ve sworn to keep safe.

Whatever your reason is for choosing to protect and serve every day, it’s important that the tools you rely on for the job work just as hard to protect and serve you. The men and women who work at ScheduleExpress™, and partner with your agency to support your unique operational environment, understand that – because they’ve lived it. As former first responders, our solutions are designed to meet your needs because they’re created by a team who know those needs firsthand.

When lives depend on you, you need to be able to trust the resources you use to help them. And with our team supporting your team, your agency will be able to trust the people behind the resources, too. For intelligent tools. For remarkably responsive support. For truly trusted partnerships. Your community depends on you, so you can depend on us.

Our story is your story. And for more than 40 years, our mission has been to support your mission. We make your job easier, so you can make your city safer.