"Everything has gone great with Schedule Express here at Montgomery County. In fact, my director is so impressed with the efficiency and ease of use, he would like to move the entire Department of Public Safety to the system."

— Montgomery County, Pennsylvania

The County of Santa Clara - Schedule Express

"Their knowledge of the system and personal experience with our customer needs is incredible. We have always been able to obtain fast support for any questions or issues we have. We greatly appreciate the people working for ScheduleExpress™ and what Schedule Express is able to do for us as a customer."

— County of Santa Clara, California

"The helpdesk platform is great. I can normally find any sort of resources I need on there and don’t have to actually submit a ticket. Any little quirks that I have found are nothing compared to the exquisite customer service I receive from the ScheduleExpress™ team any time an issue pops up."

— St. Clair County, Michigan

"Schedule Express support services is always awesome when it comes to problem solving and troubleshooting! Everyone on the ScheduleExpress™ team has been excellent. We appreciate the great partnership we’ve had for the last 5 years."

— City of Sanford, Maine

"Schedule Express is very user-friendly and the ScheduleExpress™ team response time when needed is prompt. They have always worked with us to fit our scheduling needs, which are constantly changing. They can definitely support you with your scheduling needs, or create what is needed for your department."

— City of Houston, Texas

Archives: Posts

Posted on: April 18, 2022 by Dan Seyer

California

Agency: Department of Public Safety Personnel: 100 Hours saved: 3,016 annually Dollars saved: $151,094 annually
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Posted on: May 10, 2021 by nolasoft

Dean Fantham

As chief technology officer of ScheduleExpress™, Dean Fantham is responsible for the advancement and development of cutting-edge solutions to continually improve our service to agencies across the country. Dean is driven by growing with the rapidly changing technological environments, and his forw [...]
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Posted on: May 10, 2021 by nolasoft

Fire

When your team goes from zero to 100, you need tools that move as fast as you do. Intelligently manage all your resources – stations, certified skill sets, shift patterns, and more – with a solution designed for the job. Schedule Express supports your personnel 24/7/365 – no matter ho [...]
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Posted on: April 13, 2022 by Dan Seyer

Escondido, CA

Agency: Escondido 911 Communications Center Personnel: 31 Hours saved: 520 annually Dollars saved: $17,004 annually
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Posted on: May 10, 2021 by nolasoft

EMS

Your agency is filled with highly trained personnel who the people in your city depend on when every second counts. That’s why Schedule Express is designed to balance resources in real time – including equipment and qualifications – so you can be where you’re needed most, when you’re nee [...]
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Posted on: May 10, 2021 by nolasoft

Houston, TX

Agency: Houston Emergency Center – Houston, TX Personnel: 218 call-takers/dispatchers Hours saved: 14,560 annually Dollars saved: $291,200 annually
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Posted on: May 10, 2021 by nolasoft

More

Power. Water. Healthcare. Transportation. Petrochemical. More. No matter how you keep your city running, the team of experts behind Schedule Express can help you do it. Improve operations, increase productivity, and recover time and labor lost on traditional scheduling methods. Int [...]
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Posted on: November 29, 2023 by Dan Seyer

Victoria Goedjen

Working five years as a 911 telecommunicator, Victoria brings a broad range of experience working with rural agencies and served as the GIS liaison between her center and the county. At Schedule Express, Victoria leads, guides, and supports agencies in their transition to Schedule Express.
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Posted on: May 09, 2021 by nolasoft

Tim Ehlenfeldt

Tim worked in a law enforcement dispatch center, as well as a consolidated 911 center. He was a certified training officer, shift supervisor, a training and quality assurance supervisor, and an EMT. At ScheduleExpress™, Tim ensures Schedule Express performs exactly as needed for our agency clients [...]
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Posted on: May 10, 2021 by nolasoft

Jennifer Bonilla

Jennifer worked for five years as a telecommunicator, and for 12 years as a shift supervisor. She was a certified training officer, and specialized in urban mutual aid response plans for fire departments. At ScheduleExpress™, Jennifer leads and guides agencies in their transition to Schedule Expre [...]
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