"Schedule Express support services is always awesome when it comes to problem solving and troubleshooting! Everyone on the ScheduleExpress™ team has been excellent. We appreciate the great partnership we’ve had for the last 5 years."

— City of Sanford, Maine

"The helpdesk platform is great. I can normally find any sort of resources I need on there and don’t have to actually submit a ticket. Any little quirks that I have found are nothing compared to the exquisite customer service I receive from the ScheduleExpress™ team any time an issue pops up."

— St. Clair County, Michigan

"Everything has gone great with Schedule Express here at Montgomery County. In fact, my director is so impressed with the efficiency and ease of use, he would like to move the entire Department of Public Safety to the system."

— Montgomery County, Pennsylvania

"Schedule Express is very user-friendly and the ScheduleExpress™ team response time when needed is prompt. They have always worked with us to fit our scheduling needs, which are constantly changing. They can definitely support you with your scheduling needs, or create what is needed for your department."

— City of Houston, Texas

The County of Santa Clara - Schedule Express

"Their knowledge of the system and personal experience with our customer needs is incredible. We have always been able to obtain fast support for any questions or issues we have. We greatly appreciate the people working for ScheduleExpress™ and what Schedule Express is able to do for us as a customer."

— County of Santa Clara, California

Schedule Express:

The ultimate solution for first responders.

Schedule Express reduces the risks, costs and complexities of scheduling and deploying public safety professionals in cities throughout the United States.

An award-winning cloud-based SaaS solution that is trusted by the nation’s leading public safety agencies, Schedule Express has been deployed in nearly every state for Law, Fire, 9-1-1, Corrections, EMS, Records, Investigations and more.

Born in the cloud in 2003, Schedule Express is an award-winning enterprise-class workforce management solution specifically designed and built for public safety agencies. Through its powerful configurator engine, Schedule Express allows you to build and maintain shift-based schedules while uniquely automating time off requests, shift trades, OT, training , on duty/off-duty work, special assignments, and more – from request through approval – effectively eliminating paperwork, man-power costs and substantially reducing errors, omissions and abuse.

Discover how it can safeguard your budget and workforce today.

Created specifically for first responders, our flagship product, Schedule Express, eliminates the hazards, expenses, and intricacies tied to workforce management within your distinctive agency setting. Our responsibility is to ensure that the right individuals are in the right locations at the right time, every minute of every day, knowing that lives are at stake. We fully understand the significance of this duty because we have personally experienced it as former first responders.

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Safe Cities - Schedule Express

 

How Schedule Express Helps You

Schedule Express generates a powerful return on investment – safeguarding your budget and workforce – by offering advanced features and functionalities that streamline the scheduling process. Simplifying and automating operational workflows enhances productivity, significantly reduces the time and effort wasted on conventional scheduling methods.

Many factors impact scheduling. It’s not just ‘when’ and ‘where’ a person is working, but it’s the array of exceptions to the ‘when’ and ‘where’ a person is working that becomes complicated. As a fully featured advanced workforce management and scheduling ecosystem, Schedule Express combines all of the connective tissue of those exceptions that impact scheduling into a fully integrated, real-time and robust solution.

Create, assign, and manage work schedules for police officers, firefighters, 9-1-1 call-takers, emergency medical services (EMS) personnel, and other public safety employees. Allocate resources efficiently by considering factors such as shift preferences, seniority, overtime rules, and labor regulations. Ensure adequate staffing levels for different shifts that allow for seamless coordination among various teams within the agency.

Facilitate efficient communication between supervisors and employees by providing external notifications and alerts regarding schedule changes, shift swaps, time-off requests, and other relevant schedule updates. Minimize scheduling conflicts and ensure that all employees are informed about their work schedules.

Track time and attendance, interface with payroll, and analyze workforce data with reporting capabilities for better decision-making within the your organization.

These are just some of the ways how Schedule Express can help your agency, and is why Schedule Express is the choice for cities, counties, and municipalities throughout the United States.