The County of Santa Clara - Schedule Express

"Their knowledge of the system and personal experience with our customer needs is incredible. We have always been able to obtain fast support for any questions or issues we have. We greatly appreciate the people working for ScheduleExpress™ and what Schedule Express is able to do for us as a customer."

— County of Santa Clara, California

"Everything has gone great with Schedule Express here at Montgomery County. In fact, my director is so impressed with the efficiency and ease of use, he would like to move the entire Department of Public Safety to the system."

— Montgomery County, Pennsylvania

"Schedule Express support services is always awesome when it comes to problem solving and troubleshooting! Everyone on the ScheduleExpress™ team has been excellent. We appreciate the great partnership we’ve had for the last 5 years."

— City of Sanford, Maine

"The helpdesk platform is great. I can normally find any sort of resources I need on there and don’t have to actually submit a ticket. Any little quirks that I have found are nothing compared to the exquisite customer service I receive from the ScheduleExpress™ team any time an issue pops up."

— St. Clair County, Michigan

"Schedule Express is very user-friendly and the ScheduleExpress™ team response time when needed is prompt. They have always worked with us to fit our scheduling needs, which are constantly changing. They can definitely support you with your scheduling needs, or create what is needed for your department."

— City of Houston, Texas

Police & Law Enforcement

Police and law enforcement scheduling software

Every uncovered shift is a safety and liability risk, and every forced overtime shift is a budget problem. Schedule Express gives command staff real-time visibility into coverage, overtime and fatigue across the entire agency.

Schedule a demo Call 800.470.6102

Benefits

Scheduling built around three priorities

From patrol to criminal investigations to traffic assignments, Schedule Express keeps your personnel informed, organized, and agile.

An easy-to-understand scheduling platform aligns your operations, helps avoid fatigue, tracks off-duty details for officers and deputies, and more.

01

Operational coordination

Align patrol, investigations, and traffic assignments with how your agency actually deploys, and see coverage gaps before a watch begins.

  • Beat and sector assignments aligned with your operations
  • Real-time plans and reports to identify coverage gaps
  • Custom schedule sorting by job category and more
  • Intuitive scheduling management
02

Fatigue reduction

Keep overtime visible and distributed so the same officers and deputies aren't carrying every extra shift.

  • Rules-supported fatigue management to keep your staff safe
  • Easy tracking of overtime
  • Automated shift and vacation bidding that follows your union contract (CBA) rules
  • Time-off request interface and tracking
03

Extra duty tracking

Account for every extra duty detail your officers and deputies work, recorded alongside the regular schedule.

  • Extra duty details managed with Extra Duty Express
  • Payroll interface and tracking with Timekeeper Express

These features help you build a healthy work-life balance for your teams, ensure coverage, and keep things organized.

Our commitment

Built by first responders, for first responders

At Schedule Express, we understand the strain of the job and the pressure every first responder is under day to day. Our support team is made up of former dispatchers, deputies, officers and firefighters. When you call, you’re talking to someone who has worked the schedule.

We serve you so your teams can serve their communities — without scheduling challenges.

Our 24/7 support team helps troubleshoot any challenge you encounter, with software tutorials to get you started toward a safe, efficient workflow.

Success stories

What agencies say

“Everything has gone great with Schedule Express here at Montgomery County. In fact, my director is so impressed with the efficiency and ease of use, he would like to move the entire Department of Public Safety to the system.”
Montgomery County, Pennsylvania
“Schedule Express is very user-friendly and the Schedule Express team response time when needed is prompt. They have always worked with us to fit our scheduling needs, which are constantly changing.”
City of Houston, Texas
“Their knowledge of the system and personal experience with our customer needs is incredible. We have always been able to obtain fast support for any questions or issues we have.”
County of Santa Clara, California

Contact us

Interested in learning more about Schedule Express?

If you’re looking for new scheduling software for your police department, sheriff’s office, or law enforcement agency, we’re happy to walk you through your options and answer any questions.

Schedule a demo Book a walkthrough See it on your agency's coverage model Give us a call 800.470.6102 24/7 software support Sales inquiries info@safecitiesco.com Sales replies within one business day
See how Schedule Express fits your agency

Start with a focused introduction to the platform and the areas that matter most to your team.