Schedule Express

"Schedule Express support services is always awesome when it comes to problem solving and troubleshooting! Everyone on the ScheduleExpress™ team has been excellent. We appreciate the great partnership we’ve had for the last 5 years."

— City of Sanford, Maine

"Everything has gone great with Schedule Express here at Montgomery County. In fact, my director is so impressed with the efficiency and ease of use, he would like to move the entire Department of Public Safety to the system."

— Montgomery County, Pennsylvania

"Schedule Express is very user-friendly and the ScheduleExpress™ team response time when needed is prompt. They have always worked with us to fit our scheduling needs, which are constantly changing. They can definitely support you with your scheduling needs, or create what is needed for your department."

— City of Houston, Texas

The County of Santa Clara - Schedule Express

"Their knowledge of the system and personal experience with our customer needs is incredible. We have always been able to obtain fast support for any questions or issues we have. We greatly appreciate the people working for ScheduleExpress™ and what Schedule Express is able to do for us as a customer."

— County of Santa Clara, California

"The helpdesk platform is great. I can normally find any sort of resources I need on there and don’t have to actually submit a ticket. Any little quirks that I have found are nothing compared to the exquisite customer service I receive from the ScheduleExpress™ team any time an issue pops up."

— St. Clair County, Michigan

EMS Workforce Scheduling

Build every shift around covered units and qualified crews.

Complete schedule control managed in one platform built specifically for EMS scheduling complexity. Schedule Express reduces the manual scheduling work that takes time away from what matters.

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Unit coverage · today 4 units
Medic 1 · A
Full
Medic 2 · B
1 medic open
Medic 3 · C
Full
Supervisor
Full
Open shifts posted 1 · nights

Built around the shift

Eliminate the daily staffing struggle.

These are the issues EMS officers raise most. Schedule Express is built to solve them.

Operational priority 01

Staff units effectively

Build assignments around ALS, BLS, critical-care, supervisor, and other agency-defined requirements.

Operational priority 02

Build complete crew configurations

Pair paramedics, AEMTs, EMTs, preceptors, field training officers, drivers, and supervisors according to agency rules.

Operational priority 03

Fill vacancies efficiently

Post openings earlier, give eligible clinicians visibility into available work, and follow the agency's overtime, callback, or mandate order consistently.

Operational priority 04

Review rules before approval

Bring consecutive-hours, minimum-rest, and overlapping-shift rules into the scheduling workflow for supervisor visibility.

Operational priority 05

Review trades and maintain coverage

Clinicians submit requests for supervisor review and approval from their phones, increasing communication.

Operational priority 06

One cohesive staffing picture

See who is working, which units have open seats, where supervisor coverage is assigned, and where overtime is accumulating.

Across the agency

The daily schedule without the scramble.

See the day-to-day screens supervisors and clinicians use to maximize operational accuracy and efficiency.

Schedule Express main schedule and shift builder 01
Schedule Main schedule and shift builder
Schedule Express open shifts and overtime assignments 02
Overtime Open shifts and overtime assignments
Schedule Express leave request and approval 03
Absences Leave request and approval
Schedule Express shift trade request and response 04
Trades Shift trade request and response
Schedule Express operational unit coverage 05
Coverage Operational unit coverage
Schedule Express clinician schedule and notifications 06
Mobile Clinician schedule and notifications

Product visuals use demo data only — no real employee names, contact information, or live agency data.

People who understand 24/7 operations

Support that understands a coverage problem is an operational problem.

Montgomery County, Pennsylvania Department of Public Safety | Schedule Express customer
“Everything has gone great with Schedule Express here at Montgomery County. In fact, my director is so impressed with the efficiency and ease of use, he would like to move the entire Department of Public Safety to the system.”
Reference program

Named EMS, fire, law enforcement, and communications references are available through our reference program. Ask us about agencies with a service and staffing model similar to yours.

Pricing & security

How to buy

Visit our How to Buy page for purchasing details, contracts, and procurement options.

Pricing

How Schedule Express is Sold

Schedule Express is sold as an annual per-user subscription based on agency size and configuration.

Annual per-user subscription pricing; contact us for a quote.

Security

Hosting & Access

Schedule Express is hosted in AWS, uses Okta-based authentication, and supports customer SSO where configured.

Cloud-based platform
Hosted in AWS
Okta-based authentication
Customer SSO where configured
Internal security, backup, disaster recovery, incident response, and vulnerability management processes

Ready when you are

See Schedule Express on your agency's coverage model.

Bring your unit rotations, your crew pairings, and the gaps you can't close. We'll show you how the platform handles them.

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