Schedule Express

"The helpdesk platform is great. I can normally find any sort of resources I need on there and don’t have to actually submit a ticket. Any little quirks that I have found are nothing compared to the exquisite customer service I receive from the ScheduleExpress™ team any time an issue pops up."

— St. Clair County, Michigan

The County of Santa Clara - Schedule Express

"Their knowledge of the system and personal experience with our customer needs is incredible. We have always been able to obtain fast support for any questions or issues we have. We greatly appreciate the people working for ScheduleExpress™ and what Schedule Express is able to do for us as a customer."

— County of Santa Clara, California

"Schedule Express support services is always awesome when it comes to problem solving and troubleshooting! Everyone on the ScheduleExpress™ team has been excellent. We appreciate the great partnership we’ve had for the last 5 years."

— City of Sanford, Maine

"Schedule Express is very user-friendly and the ScheduleExpress™ team response time when needed is prompt. They have always worked with us to fit our scheduling needs, which are constantly changing. They can definitely support you with your scheduling needs, or create what is needed for your department."

— City of Houston, Texas

"Everything has gone great with Schedule Express here at Montgomery County. In fact, my director is so impressed with the efficiency and ease of use, he would like to move the entire Department of Public Safety to the system."

— Montgomery County, Pennsylvania

911 Scheduling Software

Schedule Express is scheduling software for 911 and emergency communications centers. It builds 24/7 rotations for telecommunicators, assigns seats, channels and positions, keeps every shift at minimum staffing, distributes overtime by a consistent and defensible order, and handles standby and on-call designations, on desktop and mobile.

Built for the communications floor

  • Seat, channel and position assignments
  • Minimum staffing by position and certification, checked for every shift
  • Standby and on-call designations

Overtime that holds up to a grievance

  • Automated overtime offers in the order your policy or CBA sets
  • Tie-breaker rules and a full history of who was offered what, when
  • Work rules defined to your agency’s requirements

Trades, leave and coverage from a phone

  • Shift trades requested and approved in the mobile app
  • Absence requests and approvals
  • Schedule-change notifications the moment a shift changes

What 911 centers say

“We’ve used Schedule Express for several years in the Seattle 911 center. The SE team has been exceptional in their willingness to work with us through our complicated work patterns and overtime rules. Their product has created a super-easy-to-use platform for our employees and supervisors. Using Schedule Express has massively reduced time spent on scheduling by supervisors, which has resulted in a surplus of time to mentor and develop their teams. The mobile app is very popular with our staff to navigate their schedules, sign up for overtime, and see any trades, etc. I highly recommend Schedule Express to anyone interested in elevating your scheduling system to the next level!”

– Jacob Adams, Chief of Staff, Seattle, WA 911 Center

911 center results

How to buy

Schedule Express is sold with annual per-user subscription pricing; contact us for a quote. CA DGS and TX DIR approved (DIR-CPO-5431).

Schedule a demo or call 800.470.6102.

Schedule a demo today

Discover the full impact Schedule Express and the SafeCities™ team can bring to your agency.